Cottage Comforts Housewatch & Homeowner Services of Kitty Hawk, NC, earns seventh-year accreditation from the NHWA!
Living and doing business on the Outer Banks of North Carolina has proved to be more challenging in the past few years because of recent visitors—Hurricane Dorian being the most recent of the destructive storms. The devastation caused by Dorian reinforces why people trust owner Steven Keller to do what is right for their homes in their absence.
In 2005, Steve and his wife, Tammy, purchased an existing local concierge business, but it was not the model envisioned in a business plan Steve had written during classes at the University of Maryland, so he established Coastal Homeowner Services and Security Consulting LLC in Kitty Hawk, which provides security consulting services for supply-chain management companies. Keeping the “Cottage Comforts” part of the name from the business he had bought, Steve registered his dba as Cottage Comforts House Watch & Home Owner Services, which provides weekly or twice-monthly physical inspections, vendor management, alarm management, and other services for non-resident homeowners.
Steve has vast experience in law enforcement, serving in his home state of Maryland and retiring in 1999 after 23 years. During his law-enforcement career, he served as a supervisor in Patrol, Crime Prevention & Community Relations, Criminal Investigations, Public Information, and Research and Planning. Steve received two departmental citations and five Governor’s Crime Prevention Awards. He earned an Associate’s Degree Criminal Justice and a Bachelor’s Degree in Management. After he retired, Steve stayed active with the Howard County Retired Officers Association. He then transitioned into security and was in charge of worldwide security oversight of logistics and air cargo components for a security-component company.
Tammy helps with the business administrative issues but has a full-time career of her own in the insurance industry. Steve and Tammy have been married for over 25 years. They have a son and two grandchildren. When they’re not working, Steve and Tammy travel and spend time at the beach. Steve also enjoys playing golf.
Steve and Tammy Keller
A little about the National Home Watch Association: The NHWA was formed in 2009 in order to establish and maintain the highest industry standards for Home Watch and absentee homeowner services throughout the United States and Canada (www.nationalhomewatchassociation.org).