Homeowner Frequently Asked Questions
What is a Home Watch service?
A Home Watch service is designed to give you peace of mind while you are away from your home. The official definition of Home Watch is “A visual inspection of a home or property, looking for obvious issues.” So, your home is being inspected by professionals looking for potential problems. Most companies will design a checklist based on your individual needs and concerns. If a situation does arise, you will be notified so the problem can be dealt with in an efficient and cost-effective manner. For more information, visit our What is Home Watch? page.
Why do I need a Home Watch service?
Actually, the question is, how can you not have one? So many things can happen to your home in your absence: break-ins, water leaks, electrical problems, insects, mold, and storms, to name a few. Conversely, preventive measures such as storm preparation and proactive maintenance should prevent many situations from arising. Even if you have a trusted neighbor or relative nearby, having a professional acting on your behalf is a much better and more effective option.
What if I have a situation at my home?
The Home Watch professional’s experience and judgment will allow them to handle any situation with a calculated response. If the situation is an emergency, it will be handled in the fastest, safest, and most cost-effective way. In a non-emergency situation, you will be contacted to discuss and implement a course of action.
Is a Home Watch service a security service?
Not as a rule; however, having a visible presence in your empty home may act as a crime deterrent. Most Home Watch companies answer alarm calls and are familiar to local law enforcement.
How does a Home Watch company qualify to become an Accredited Member of the National Home Watch Association?
Not all companies qualify for membership in the National Home Watch Association. Our members have been carefully screened. References have been checked, and insurance, bonding and licenses (if applicable) have been verified. Each member has agreed to abide by our Code of Ethics and set of standards. Membership in the NHWA can be verified by visiting our NHWA Accredited Member Locations Page or by contacting the NHWA today.
What other services does a Home Watch company offer?
Each company is unique. Most offer a variety of services, such as lawn care, concierge, handyman–even pool services. If they don’t provide it, they can certainly arrange for any service that you might need, using their knowledge of local contractors.