LakeTime Management of Minocqua, WI, earns third-year accreditation from the NHWA!
LakeTime Management is an executive household management and personal concierge company that primarily serves secondary lake homeowners. Owner Kelly Cooper leads an experienced team providing Home Watch, property maintenance and hospitality services, customized concierge services, special event planning/execution, and vendor management.
Kelly is no stranger to the service industry, having spent 11 years as the owner/innkeeper of the Bay View Inn on Lake Minocqua. After moving to Wisconsin from the Chicago area, Kelly provided genuine Northwoods hospitality as she enjoyed interacting with guests on a daily basis. She continually developed and refined enhanced service offerings and custom stay packages based on consumer feedback, industry trends, and best practices.
LakeTime Management’s mission is to provide a level of service and customer satisfaction usually found only at five-star hotels. By offering executive-level residential property management and unique concierge services, Kelly and her staff allow second homeowners to take full advantage of their time in the Northwoods instead of spending hours doing routine home maintenance, yardwork, preparing meals, or running errands.
Kelly has earned the designation of Certified Home Watch Professional from the NHWA, making her one of the elite Home Watch providers in the industry. The CHWP designation shows Kelly’s commitment to providing excellent service to her clients.
Kelly is also a long-time member of the National Concierge Association (NCA) and the former Domestic Estate Managers Association (DEMA).
When not at work, Kelly can be found cruising one of the beautiful lakes in northern Wisconsin with her family and enjoying road-trip adventures with her boyfriend, Dave.
A little about the National Home Watch Association: The NHWA was formed in 2009 in order to establish and maintain the highest industry standards for Home Watch and absentee homeowner services throughout the United States and Canada (www.nationalhomewatchassociation.org).