Redcap – Lowcountry Service Concierge, of Beaufort, SC, earns fourth-year accreditation from the NHWA!

Jack Luber Executive Director

Jack Luber
Executive Director


Redcap – Lowcountry Service Concierge, of Beaufort, South Carolina, has earned Accredited Member status from the NHWA for the fourth consecutive year.

Jeff and Lauren Tillapaugh knew that their idea was something special after they sold their first business, a waterfront restaurant and market in a gated community. After years of discussions with their customers, many of whom went away for the summer, leaving their homes vacant, and many who simply needed an extra set of hands for projects around the house, the concept for Redcap was born. In addition to Home Watch, Redcap added a mobile detailing unit for cars and boats and also provide a variety of services to get their clients’ “to-do lists” done, including pressure washing, window cleaning, local moves, furniture delivery, organization, event staffing, and more.

Jeff and Lauren have over two decades of combined customer service experience and thrive on delivering genuine, high-quality hospitality experiences where “old-fashioned service” meets modern efficiency. Jeff is from Cobleskill, New York, and has degrees from SUNY Cobleskill, Ithaca College, and SUNY Cortland. He has worked as a teacher, collegiate program coordinator, and restaurateur. Lauren is from Douglasville, Georgia, and has degrees from Agnes Scott College and Cornell University. She has worked as an event planner, marketing director, consultant, and restaurateur.

Jeff and Lauren have a five-year-old daughter and one-year-old son. They love living in the Lowcountry and enjoy going to the beach, kayaking, and dining out in Beaufort, Charleston, and Savannah’s amazing local restaurants. They appreciate being a part of the community of Home Watch professionals in the NHWA and are excited about the growth of our industry.

Lauren and Jeff Tillapaugh Redcap - Lowcountry Service Concierge

Lauren and Jeff Tillapaugh
Redcap – Lowcountry Service Concierge

Redcap – Lowcountry Service Concierge serves Beaufort and the surrounding communities, including Fripp Island, Dataw Island, Habersham, Port Royal, Harbor Island, and the surrounding area. They can be reached at (843) 822- 7332 or at Learn more at

Congratulations, Jeff and Lauren!

As always, I wish you

Much success,


September 14, 2017

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